{"id":11956,"date":"2022-12-01T12:05:13","date_gmt":"2022-12-01T10:05:13","guid":{"rendered":"https:\/\/arvutipunkt.ee\/right-of-return\/"},"modified":"2024-05-21T00:38:57","modified_gmt":"2024-05-20T21:38:57","slug":"right-of-return","status":"publish","type":"page","link":"https:\/\/arvutipunkt.ee\/en\/right-of-return\/","title":{"rendered":"Right of return"},"content":{"rendered":"\t\t
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14-DAY RIGHT OF RETURN<\/b><\/p>

RETURN OF GOODS<\/p>

1.1 If the purchased item does not fit for any reason, the buyer has the right to terminate the purchase-sale agreement within 14 calendar days , from receipt of the goods (V\u00d5S \u00a756 points 1 and 2).<\/p>

1.2 The returned goods must not be used and must be in the original packaging: if it turns out that the goods have been used, CALROB IT O\u00dc is guided by the principle of reasonable use - if it was necessary to try the product to make sure it was not suitable, the product is considered unused; the buyer must open the original packaging of the goods carefully, without damaging it. If the package is unopened, the returned item does not have to be in the original package; the goods must have all factory stickers, including the serial number.<\/p>

1.3 The 14-day right of withdrawal does not apply to the following goods: goods that have been made with the buyer's personal needs or special conditions in mind; audio, video recordings and software if the user has opened the package or the software activation code has been sent by the supplier; newspapers, magazines and other periodicals.<\/p>

1.4 In the event that the buyer wishes to terminate the purchase-sale agreement, he must notify the e-shop CALROB IT O\u00dc at info@arvutipunkt. ee, adding a photo of the product and packaging to the letter. CALROB IT O\u00dc reserves the right, if necessary, to request additional photos of the returned goods.<\/p>

1.5\u00a0 The buyer agrees to bear the postage costs incurred when returning the goods in the amount of up to 10 EUR, unless the returned goods do not correspond to the ordered ones.<\/p>

1.6 Upon termination of the contract, the purchased goods must be returned immediately (no later than within 30 calendar days).<\/p>

1.7 The buyer accepts the possibility that CALROB IT O\u00dc will refuse to serve him in the future if this clause is abused.<\/p>

1.8 In the event , if the buyer exercises his right to terminate the purchase-sale agreement, point 2 of these terms and conditions will come into force after the return of the goods.<\/p>

RETURN OF PAYMENT MEANS<\/p>

CALROB IT O\u00dc offers the buyer the following options for using payment means:<\/p >

exchange with another desired item with recalculation of the order price;<\/p>

repayment of the amount paid for the order to the customer's current account. Refunds are made only by bank transfer and only to the account from which the order was paid. The refund will be made no later than within 30 calendar days after receiving the client's application;<\/p>

To refuse the contract, it is necessary to send an e-mail to the address info@avruttipunkt.ee with the following content:<\/p>

I hereby withdraw from the contract, the object of which is is the following:<\/p>

\u2013 product name<\/p>

\u2013 order submission date<\/p>

\u2013 product receipt date<\/p>

\u2013 consumer name<\/p>

- consumer postal address<\/p>

- date<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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FAQ<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I return the purchased product if it doesn't fit or I don't like it? During what time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

When buying from the e-store, a private consumer can return the product within 14 days. For more details, please read the “14-day right of return” section of our e-shop.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pick up the product myself?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

By agreement, pick-up in Tallinn is possible, but this does not shorten the delivery time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the prices on the website inclusive of VAT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, the prices on the website already include VAT.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long is the average delivery time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The delivery time is 2-7 working days, which also includes shipping by courier within Estonia.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is the transport done?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We ship computers securely using Omniva. We add careful handling to the shipments, and you can pick up the computer at your nearest post office, or if you wish, the computer will come to your home by courier. For security reasons, we do not use parcel machines to send computers.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the Products new?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, all computers are new and assembled by specialists from high-quality components.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo the products have a warranty?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, all products have a 2-year warranty.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to purchase additional computer maintenance and how is it carried out?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, it is possible to add the MAINTENANCE option when buying a computer. Maintenance includes changing thermal paste and complete dust cleaning. For maintenance, contact Arvutipunkt’s customer support.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

14-DAY RIGHT OF RETURN RETURN OF GOODS 1.1 If the purchased item does not fit for any reason, the buyer<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11956","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRight of return - Arvutipunkt - Parim valik m\u00e4nguri s\u00fclearvutid ja m\u00e4nguarvutid<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/arvutipunkt.ee\/en\/right-of-return\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Right of return - Arvutipunkt - Parim valik m\u00e4nguri s\u00fclearvutid ja m\u00e4nguarvutid\" \/>\n<meta property=\"og:description\" content=\"14-DAY RIGHT OF RETURN RETURN OF GOODS 1.1 If the purchased item does not fit for any reason, the buyer\" \/>\n<meta property=\"og:url\" content=\"https:\/\/arvutipunkt.ee\/en\/right-of-return\/\" \/>\n<meta property=\"og:site_name\" content=\"Arvutipunkt - Parim valik m\u00e4nguri s\u00fclearvutid ja m\u00e4nguarvutid\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-20T21:38:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/arvutipunkt.ee\/en\/right-of-return\/\",\"url\":\"https:\/\/arvutipunkt.ee\/en\/right-of-return\/\",\"name\":\"Right of return - Arvutipunkt - Parim valik m\u00e4nguri s\u00fclearvutid ja m\u00e4nguarvutid\",\"isPartOf\":{\"@id\":\"https:\/\/arvutipunkt.ee\/en\/#website\"},\"datePublished\":\"2022-12-01T10:05:13+00:00\",\"dateModified\":\"2024-05-20T21:38:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/arvutipunkt.ee\/en\/right-of-return\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/arvutipunkt.ee\/en\/right-of-return\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/arvutipunkt.ee\/en\/right-of-return\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/arvutipunkt.ee\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Right of return\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/arvutipunkt.ee\/en\/#website\",\"url\":\"https:\/\/arvutipunkt.ee\/en\/\",\"name\":\"Arvutipunkt - Parim valik m\u00e4nguri s\u00fclearvutid ja m\u00e4nguarvutid\",\"description\":\"Avar valik m\u00e4nguri s\u00fclearvutid ja m\u00e4nguarvutid. 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